A: This Is Your Tracking No, It Need Some Time To Show The Information In The Internet And We Will Try Our Best To Help You Get Your Package In Time.
A:We Have Different Way To Delivery Your Goods With Different Time And It Usually Takes About 7-14 Working Days. It takes longer when in holiday or peak season, especially due to Covid-2019.
A:Shipping Cost Depends On The Weight Of The Order, We Also Need To Pay This Money To DHL Or Fedex. First 0.5kilos Is 15-25 Usd, Following 0.5kilos Is 4-8 Usd, So You Buy More, The Shipping Cost Is Cheaper.
A: We Will Send Your Goods Within 24-48 Hours after Receiving Your Payment, When Your Merchandise Are Sent, We Will Send Information To Your Registered Email.
A: Yes, We Can Transfer Your Goods Through The Company You Required. And it might result in higher shipping cost.
A: We Have No Minimum Order And It Is Easier For You To Try Our Product And Service.
Cancel The Order According To The Different Progress of The Order Status
Contact Your Account Manager To Help You Cancel The Order
Confirmed Or Process
We Have Spent Time Reviewing And Preparing Your Order, So We Have Some Rules. The Rules Are As Follows:
1. You Can Cancel The Order Within 6 Hours After Payment, Please Contact Us As Soon As Possible And Get Confirmation
2. If You Want To Cancel The Order Within 6-72 Hours After Payment, We Will Charge You 15% Of The Entire Order As A Service Fee.
3. After 72 Hours When Your Payment, The Order Cannot Be Cancelled Because The Package Is Ready To Be Shipped. If You Must Cancel, We Will Not Refund.
Shipped Or Complete
These Orders Have Been Sent Or Successfully Signed And Cannot Be Cancelled.
A: We Tried To Send 100% Of Your Order, But Maybe One Or Two Items Are Out Of Stock. To Save Time We Will Send You Directly.
B: We Did Credit In Your Account. You Can Use It In Your Next Order.
C: Would You Like To Change To Other Items.
A: We Have Our Own Branding. We Can Make Your Own Branding But You Need To Order Each Style For More Than 500 Pieces And You Need To Pay For The Paper And Provide Design.
You can contact us through our contact page! We will be happy to assist you.
A: Usually 48-96 Hours Or So, If You Order Many Items, We Maybe Need 2-5 Days To Prepare, If You Ask A Lot Of Product With Swarovski Crystal Element Will Tart 1-2 Days.
Anyway, We Will Try Our Best To Delivery Your Items Within 48-96 Hours After Receipt Of Your Payment.